Internet has taken over our lives so much that we now can get any work done from the comforts of our homes. You just need to get hold of the company website and contact them via email or phone and get the work done. Same is the case if your applications give you trouble. You could always call up the technical support by phone. But many a times these software companies offer tech support online too. You just have to go online, click on the link and a person, who purports to be a technical staff, would answer all your queries.
Instructions
1: Review the two required core exams offered to assess the skills each exam tests. Determine which of the skills you will need to acquire to successfully complete these two certification exams.
2: Understand you will be required to pass both core exams to qualify for certification: Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System; Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System.
3: Select from one of the Microsoft-approved training/preparation services to study for Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System Exam. Options include Course 2261: Supporting Users Running Microsoft Windows XP Desktop Operating Systems (three-day classroom training) and/or Microsoft e-Learning Course 2261: Supporting Users Running the Microsoft Windows XP Operating System (12 hours of self-study) and/or Microsoft Press MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users and Troubleshooting a Microsoft Windows XP Operating System, Second Edition.
4: Assess your skills by taking a Microsoft-approved practice exam 70-271.
5: Obtain the 70-271 exam voucher and successfully complete the exam.
6: Select from one of the Microsoft-approved training/preparation services to study for 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System Exam. Options include Course 2262: Supporting Users Running Applications on Microsoft Windows XP (two-day classroom training) and/or Microsoft e-Learning Course 2262: Supporting Users Running Applications on the Microsoft Windows XP Operating System (12 hours of self-study) and/or Microsoft Press MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on Microsoft Windows XP, Second Edition.
7: Assess your skills by taking a Microsoft-approved practice exam 70-272.
8: Obtain the 70-272 exam voucher and successfully complete the exam.
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