Microsoft's Rapid Onsite Support is a feature of Microsoft Premier Support. Premier clients can make use of senior Microsoft support technicians who assist their organization both remotely and on-site to solve problems and help maximize the use of Microsoft products. All support contracts are custom quoted by Microsoft, so you must contact them to negotiate a Premiere support contract for your products.
Instructions
Navigate to the Microsoft Worldwide Sales website in your browser (see Resources). Choose your country in the drop-down box below "Contact Information" and click "Go."
Click the name of your state or region from the map that appears onscreen.
Click the name of the closest office in your district. An address and telephone number will be listed. Dial this number and speak to a sales representative who will inquire about the Microsoft products your organization uses and the level of support needed for the amount of on-site assistance required.
Read more: http://goo.gl/01Dva
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